ABOUT

Tier1 Financial Solutions is a leading provider of client relationship management, KYC & AML compliance and fraud prevention solutions. Our complete portfolio of digital transformation solutions enables our clients to optimize customer engagement, increase operational efficiency and reduce regulatory compliance risk.  We help our clients digitally transform workflow and engagement with their clients by providing cloud-based solutions that remove manual processes and replace internally built-solutions that are costly to develop and maintain.

Our CRM solutions empower our clients to create sales opportunities and maximize client interactions while increasing productivity and reducing relationship risk. From the fast-paced, complicated capital markets transaction lifecycle to the precise yet comprehensive needs of asset and wealth managers, Tier1 delivers workflow-optimized experiences, prompted insights and a centralized view of client interactions that drive revenue-generating engagements.

Tier1’s fast-growing, global KYC, AML and compliance solution, Alessa, is industry-recognized for compliance, controls monitoring and fraud prevention applications. By seamlessly making compliance a part of our clients’ day-to-day business, Alessa helps identify high-risk entities and activities early, enabling the business to quickly investigate and remediate any potential issues and comply with regulations.  Used by banks, credit unions, money services businesses (MSBs), casinos and fintechs to comply with global anti-money laundering (AML) regulations, Alessa also serves organizations in the retail, healthcare, insurance and other corporate sectors with its continuous controls monitoring and fraud detection and prevention capabilities.

Harnessing the power of data, Tier1 helps clients leverage their existing data in new and transformative ways for business-changing insights.  By integrating proprietary data with third party industry data, our data science experts can apply the latest AI/ML methodologies to securely deliver prompted insights and alerts in real-time.

Founded in 2008 in Toronto, Tier1’s CRM, compliance and fraud prevention platforms today are trusted by over 300 companies and nearly 20,000 users worldwide.  In 2017, Tier1 received significant equity capital to accelerate growth from a group of investors led by Wavecrest Growth Partners with participation from MassMutual Ventures and Salesforce Ventures.