Ryan brings over 20 years of multidisciplinary experience in software development & design, technical consulting and project management. He has an extensive track record for excellence in key leadership roles for numerous large-scale enterprise implementations and projects, including salesforce.com and Capital Markets.
Ryan’s mission is to standardize, streamline and continuously improve Tier1’s software quality release model and facilitate scale through tools, process and automation. Transitioning from head of Customer Success in 2017, Ryan brings over 10 years of experience and best practices in understanding our customers’ needs from both a technical and business perspective. Ryan holds a degree in Systems Design Engineering from the University of Waterloo.