In his latest blog, Manish Patel, Chief Operating Officer, CRM at Tier1 Financial Solutions, explains how modular...
Manish Patel
How the ‘R’ in CRM Delivers a 360-Degree View of Clients
When posed the question “How do you define the ‘R’ in CRM?”, almost two-thirds of respondents in a recent Tier1 poll...
How Capital Markets CRM Mitigates Risk
CRM is certainly not brain surgery, but it does play a critical role in empowering businesses to thrive by...
Customer Centricity: How Well Do You Know Your Customers?
Claiming that your business is customer-centric is easy. Delivering on that claim is challenging. So what does...
An Evolution: Leveraging Expertise in Services to Drive a Product Mindset
Let’s face it. In times of global uncertainty, working with reliable technology partners is non-negotiable. Tier1 has...
Redefining Relationships by Unifying CRM and Multi-Channel Communications
Between the COVID-19 pandemic causing banking and capital markets professionals to work remotely and the structural...
3 Key Elements of Product Strategy
As much as product management is about getting things done, there is a mindset shift taking place toward empowering...